Website Terms of Use

The Claensian website (Website) is owned and operated by Claensian Pty Ltd ABN 66 665 817 729.

By using or accessing the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or our Privacy Policy, please do not use the Website.

To place an order on the Website, customers must be aged 18 or older. 

  1. Governing law 
  • Claensian controls and operates the Website from its offices within Australia. These Terms of Use are governed by the laws of the State of Queensland. You and Claensian agree to submit to the non-exclusive jurisdiction of the courts of Claensian. If you choose to access this Website from another location, you are responsible for compliance with applicable local laws. Claensian makes no representation that the Website is appropriate or available for use in all locations.
  1. Revisions
  • Claensian may revise or amend these Terms of Use at any time in its absolute discretion by posting revised terms. By continuing to use this Website after any revision becomes effective, you agree to be bound by the revised Terms of Use.
  • Claensian may revise its product prices at any time in its absolute discretion.
  1. Errors, Inaccuracies and Omissions 
  • Occasionally there may be information on this Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, product pricing, promotions, offers, product shipping charges, transit times and availability. Claensian reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in this Website is inaccurate at any time without prior notice (including after you have submitted your order).
  • Claensian undertakes no obligation to update, amend or clarify information on this Website, including without limitation, product pricing information, except as required by law. No specified update or refresh date applied on this Website, should be taken to indicate that all information in this Website has been modified or updated.
  1. Site contents, ownership, and use restrictions 
  • The material on this Website is protected by all applicable laws including copyright and trade mark laws under the laws of Australia and other countries through international treaties.
  • Unless otherwise indicated and except for information directly from, or links to, third party websites, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support the Website including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as the Contents) are owned or controlled, and are reserved by Claensian and its related companies, affiliates, licensors and licensees.
  • All right, title and interest in all intellectual property rights in all of Claensian' brands, logos, images, buttons, codes, layout, text, content and products and services as displayed on the Website (the Brand Features) are the property of Claensian and will remain or be vested in Claensian at all times. Your use of the Website will not under any circumstances be taken to constitute a transfer, assignment or grant of any ownership rights in any of the Brand Features or the Website. Claensian, on a case by case basis and to the extent required, grants to you a limited, non-exclusive licence to use the Brand Features solely for the purpose, and to the extent necessary, to enable you to use the Website.
  1. Website Content
  • Claensian may, at any time, add or remove content from this Website without notice. 
  • Any articles, information or content published on this Website must be read subject to these Terms of Use.
  • Although Claensian uses its best endeavours to confirm the accuracy of any information published on this Website, you agree that Claensian cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to Claensian or by manufacturers or suppliers changing product specifications. You agree to make your own enquiries to verify information provided and to assess the suitability of products before you purchase. 
  • The information, materials and services in this Website is provided as a recommendation and for general information purposes only. It is current at the time of first publication. It is not legal or other professional advice or intended to be comprehensive. You are responsible for determining the validity, quality and relevance of any information, material or service assessed and to take appropriate independent advice before acting or relying on any of it to ensure that it meets your particular requirements. You should report any error or omission in any information, material or service, via customer feedback.
  • This Website may feature or display third party advertising or content. By featuring or displaying such advertising or content, Claensian does not in any way represent that Claensian recommends or endorses the relevant advertiser, its products or services.
  • Claensian nor any third party will be liable for any errors in content, or for any actions you take in reliance on them. You nor any other person may hold Claensian liable for any delays, inaccuracies, errors or omissions in respect of such content, the transmission or delivery of such content or any loss or damage arising from any of them. 
  • Claensian may promote, advertise or sponsor functions, events, offers, competitions or other activities which may be conducted online or offline and which may be conducted by third parties. These activities may be subject to separate terms and conditions. You participate in any such activities entirely at your own risk. Claensian does not accept any responsibility in connection with your participation in activities conducted by any other party.
  1. Information from and Advertising and Links to Third Party Websites
  • The Website may contain information from or hyperlinks and other pointers to internet websites operated by third parties. Such information or websites are not under the control of Claensian and Claensian is not responsible for the contents of any such information or website. Claensian provides such information and hyperlinks to you as convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Claensian. You rely on such information or websites entirely at your own risk.
  • You are referred to the relevant third party websites for all information regarding the third parties' products and/or services. Third parties are solely responsible to you, subject to their conditions, for all issues relating to their website including information, goods, services, prices and the delivery of any goods or services you purchase on the third party website. To the extent that such websites collect personal information or contributions from you, Claensian shall bear no responsibility or liability for the manner in which such information is used or exploited. You are referred to the relevant third party's privacy policy for information on how personal information is collected, used and disclosed by that third party.
  • The Website may also utilise social network or share functionality and may contain social media links, applications or features (including but not limited to Facebook, Twitter and Instagram). Your use of any social media platforms is subject to the particular social media platform's prevailing terms and conditions of use. By using any social media applications or features, you consent and agree to be bound to the particular terms and conditions of use of the social media platform. You are encouraged to review the terms and conditions of use of each social media platform before engaging or interacting with any social media links, applications or features on the Website. The Website is in no way sponsored, endorsed or administered by, or associated with, any social media platform.
  1. Secure Data and Transmissions
  • Given the nature of the internet, Claensian cannot guarantee that any data transmission is totally secure, free from viruses, fault or other conditions which could damage or interfere with your computer systems and Claensian does not warrant that your access to the website will be uninterrupted, error free or that any defects will be corrected. Whilst Claensian and its third parties take precautions to protect information, Claensian does not warrant and cannot ensure the security of any content or information you transmit via the website. You therefore transmit to the website at your own risk. However, once Claensian or its third party receives your transmission, Claensian and its third parties will take reasonable steps to preserve its security. If you become aware of any problems with the security of this Website, please contact Claensian in writing at legal@claensian.com.
  • You must take your own precautions to ensure that the process which you use to access this Website or any website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the avoidance of doubt, neither Claensian nor its third parties will accept any responsibility for any interference or damage to your own computer system which arises in connection with your use of this Website, any website or any linked website. 
  1. Cookies 
  • Cookies may be used on this website to gather data in relation to this Website and you consent to this (although you may be able to disable cookies on your web browser).
  1. Use of Your Information and Material
  • Claensian appreciates any suggestions (“unsolicited ideas”) you may have regarding ways in which this Website may be improved or materials which may be added to this Website. Any unsolicited ideas that you submit will not be regarded as confidential and will become the property of Claensian. Claensian may use, reproduce, disclose, publish, modify, adapt and transmit them to others, without restriction or any obligation to compensate you.
  1. Privacy Policy
  • Claensian’s Privacy Policy available on this Website explains how your personal information is collected and managed in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth). 
  1. Prohibited conduct
  • You are not authorised, without the prior written permission of Claensian to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change, or create a derivative work from the Website.
  • No trademark (whether registered or otherwise) that is contained on this Website or otherwise used by Claensian may be used without Claensian’ prior, specific, written permission or that of the trademark owner 
  • You must not upload, post, transmit or otherwise make available through this Website any material which:
  • violates or infringes the rights of others (including their privacy and intellectual property rights);
  • is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person;
  • encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law; restricts or inhibits any other user from using the site; 
  • affects the functionality or operation of the site or its servers or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly);
  • breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require Claensian to take remedial action under any applicable industry code; or
  • solicits passwords or personal information for commercial or unlawful purposes or provides any telephone numbers, street addresses, last names, URLs or email addresses.
  1. We can use your feedback
  • You grant Claensian an irrevocable, non-exclusive licence to use any material, information and ideas that you transmit to this Website or otherwise provide to Claensian from the time you authorise it to be sent. You agree that we can use and adapt any ideas, concepts, techniques, words, images or other content contained in these transmissions for any purpose and without restriction or compensation.
  1. Indemnity
  • You agree to indemnify and will keep Claensian (and its related bodies corporate, personnel, servants and agents) indemnified against any claim, demand, injury, damage, loss, expense, cost or liability (whether direct or indirect) made against or suffered by Claensian (or its related bodies corporate, personnel, servants and agents) in connection with your use of the Website, your breach of these Terms of Use or your breach of any rights of third parties.
  1. Limitation of Liability
  • Claensian disclaims all liability whether based in contract, tort (including negligence), strict liability or otherwise, and Claensian does not accept any liability for any loss or damage (direct, indirect, punitive, actual, consequential, incidental, special, exemplary or otherwise) resulting from any use of, or inability to use, this Website and/or our affiliated or associated platforms and/or any of our content, information, software and other materials, regardless of the basis upon which liability is claimed and even Claensian has been advised of the possibility of such loss or damage. 
  • If any applicable law in force does not allow all or any part of the above limitation of liability to apply to you, the limitations will apply to you only to the extent permitted by applicable law.
  1. General
  • Any costs associated with downloading, installing, accessing and using the Website remain your responsibility and are dependent on the service provider used. You also understand that we cannot and do not guarantee or warrant that the Website or any material available for download via the Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks to satisfy your particular requirements.
  1. Disclaimer of warranty
  • Claensian is providing the Website on an 'as is' and 'as available' basis and use of it is at your own risk. Claensian and its related companies, affiliates, licensors or licensees, and their respective directors, officers, employees or agents make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on the Website (including in relation to any products or services). To the extent permitted by law, none of them will be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained on the Website. To the extent permitted by law, Claensian expressly disclaims all warranties of any kind, whether express or implied, including (without limitation) implied warranties or conditions of acceptability, merchantability or fitness for purpose. 
  1. Notice and Procedure for Making Claims of Copyright Infringement
  • Claensian respects the intellectual property of others and asks users of this Website and its affiliated and associated platforms to do the same. Claensian has a policy of terminating repeat infringers’ access to its Website and its affiliated and associated platforms and/or its services in appropriate circumstances.
  • If you are a copyright owner or an agent thereof and believe that any content on this Website or its affiliated and associated platforms infringes upon your copyrights, please notifies Claensian in writing at legal@claensian.com.
  1. Acceptance
  • You accept that your use of this Website includes your acceptance of these Terms of Use and our Privacy Policy.